Here are some commonly asked questions about Cancellation Policies, Shipping, Ashiatsu Massage and The Barefoot Masters® Training Courses.
Are these classes for you?
Why Choose Barefoot Masters?
How to Get Started with Training
Account & Course Questions
Is there a weight height or weight limit?
Do I need tremendous upper body strength?
Do I need to be a Licensed Massage Therapist to learn this?
What if I don’t see a class in my area and can’t travel?
What is the difference between this course and the other companies?
What will I learn and how is certification awarded?
For Ashiatsu Bar or Ashiatsu Floor: These courses include both the anterior and posterior routine. Certification is awarded during the 2-day class. For Bamboossage® Table Massage: One day course includes anterior/posterior and certification is awarded in class. Bamboo2Go® Chair Massage: One day course includes anterior/posterior and certification is awarded in class. Fijian: One day course includes anterior/posterior and certification is awarded in class. Stones2Go®: One day course includes anterior/posterior and certification is awarded in class.
Will I be certified after I take the course? Or do I have to come back after I practice so many hours?
What is the difference between Ashiatsu Bar Therapy, Ashiatsu Floor and Fijian Massage?
What makes your stone class different from others?
Who recognizes these courses?
Do you accept credit cards for payment?
Visa, MasterCard, Amex, and Discover.
Will you cover installation of bars in class?
Do you sell portable bars and can they be used in my office with my existing table?
Will you teach us how to market this modality?
Have you ever failed anyone?
What is the Cancellation Policy for Classes?
Half the class fee is required to hold a spot. If a student cancels 45 days before class, then the fee can be applied to another class of the same instructor. There is a $75. change fee to switch to another date or fee can be applied to an online course. If canceled before the 45 days we will refund all but the credit card processing fees and a $2. admin fee.
Classes in Naples are not canceled. Even if there is only one student. The class is taught as a private. You are free to make flight arrangements as a cancellation is highly unlikely. However in the event of an unforeseen circumstance of the instructor, then all class fees will be refunded. If there is a hurricane then the class will be rescheduled and refunds will be discussed if necessary. If the instructor is traveling to a class, check with the instructor before reserving a flight, to make sure there is no possibility of cancellation. The Barefoot Masters®, Inc. is not responsible or liable for flight reimbursements or hotels.
What is the Cancellation Policy for Online Classes?
We do not give refunds for Online Classes. If the purchaser purchased in error and has not opened any course elements, we will refund money minus the credit card processing fees and a $2. admin fee, if contacted within 24 hrs. If contacted after 24 hrs, you will receive a credit for another class.
Learning Disabilities: All learning disabilities, not to be confused with a learning style, require prior notification via email in advance of purchase with a response from us before purchase to be eligible for a refund. No refund will be awarded if we did not receive advance notice of a condition or disability. Learning styles are not a disability, but a preferance and we do not give refunds for them. We are up front with what materials we offer and provide for home studies and online courses.
What is The Barefoot Masters® Shipping and Return policy for all services and products?
Our Bamboossage® tool sets can take two weeks for shipping. All domestic shipments are sent via USPS or UPS and shipping is free in the USA, unless otherwise stipulated.
International Shipping: We no longer ship internationally. Refunds for international shipment will be minus credit cards fees and a $2. administration fee.
All payments are final, no returns are accepted. Our no-refund policy is for all orders and services through our website, over the phone, mail, other means of payment, or via invoices for classes, digital or consulting services which would include online classes, consulting, and or products, along with anything else we offer.
If purchased in error, you have 24 hrs to notify us, a refund, minus credit card processing fee will not e refunded along will be a $2. administration fee. If notified after 24 hrs, then you only receive a store credit.
Check payment for services or products of any kind offered by The Barefoot Masters® (services, any classes, digital products, products shipped or not shipped or consulting services,etc..), will not be processed until check(s) have cleared. In addition, The Barefoot Masters® is not responsible for any refunds for courses or products offered by other instructors other than Michelle Mace, unless payment was processed through The Barefoot Masters® website. If not, please check with their refund policies.
Will I have to sign a contract to take our courses?
How do I find my courses?
What if I forget my password?
Where do I find my certificate?
What if I can't access the video or online ebook?
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